We value your feedback
At TruCare QLD, we welcome feedback, compliments, suggestions, and complaints to help us improve our services.
If something hasn’t met your expectations, we want to know so we can address it fairly, respectfully, and promptly.
You can submit feedback on your own behalf or for someone else.
What happens next?
We will acknowledge your feedback within 3 business days
We aim to resolve complaints promptly and fairly
Serious concerns are escalated immediately
Your information will be handled confidentially